Talk to a property-care advisor.

How we work

A property-care partner, not a call centre.

Every enquiry lands with a real Neatly advisor — usually within a few hours, often within minutes. We'll ask a handful of focused questions about your home, the kind of cleaning, concierge or maintenance you need, and the timing that suits you. From there you'll get a clear, fixed quote — no upsells, no surprises, and no contracts you can't leave.

Whether you're a Dubai homeowner who wants the same trained team every week, an Airbnb host juggling back-to-back turnovers, or a relocation manager handling a villa handover this weekend — the contact details above reach the same small operations team that runs every job. That's how we keep standards consistent from Mudon to Dubai Creek Harbour, and across Abu Dhabi, RAK and Fujairah.

What to expect

• Reply within hours, 8am–8pm

  Most quotes go out the same day. Urgent jobs (last-minute Airbnb turnover, emergency leak, lock-out clean) — call or WhatsApp and we'll mobilise a team.

• Transparent, fixed pricing

  You'll see scope, hours and price up front. No hidden fees, no per-room surprises, no commitments to long contracts.

• One team, every visit

  We assign the same vetted, trained crew to your property — so they learn the layout, the linens and the little things that matter to you.