Because "someone reliable" was the hardest thing to find
Our clients kept asking us the same question: who can we call for the AC, the leaking tap, the cockroach in the kitchen, someone who turns up when they say and does it properly?
So we built it. Neatly maintenance is delivered by our own technicians where available, and otherwise by licensed partners we have vetted and work with regularly. Either way, Neatly books it, schedules it through the same portal you already use for cleaning, and holds it to the same standard: on time, tidy, documented.
What we cover
AC servicing & cleaning
Filter and coil cleaning, drain-line and drip-tray clearing, performance checks and early fault-finding. In Dubai the AC runs most of the year. Dust, humidity and a blocked drain tray are what turn a working unit into a leak, a smell or a breakdown in August.
Handyman
The small jobs that pile up: fixtures and fittings, door and cabinet adjustments, shelving, curtain rails, sealant, and minor plumbing and electrical fixes inside your home. Quoted per job, so you know the cost before we start.
Pest control
Treatment and prevention for the pests Dubai homes actually see: cockroaches, ants, bed bugs and more. Carried out by our licensed pest-control partners and arranged by Neatly, with clear preparation and re-entry guidance, and a follow-up where the treatment needs one.
Homes, not buildings
We maintain what is inside your property, for owners, residents and holiday-home operators. We don't take on building-wide or common-area maintenance. That stays with your building management.
- Residents and owners: one team for cleaning and upkeep, booked in one place.
- Holiday-home operators: fix it between guests. Maintenance can be scheduled around your turnovers, so a broken fixture doesn't become a bad review.
How it works
- Tell us what's wrong. Request a quote, or book through your portal if you're already a client. Photos help.
- Get a fixed quote. Priced per job before we start. No call-out surprises on the day.
- We do the work. A Neatly technician or licensed partner arrives in the agreed window.
- You get the record. The visit, notes and photos are saved to your portal.
Quoted per job
Every home and every fault is different, so we quote each job rather than publish a rate card. The quote is fixed before we start. Holiday-home clients on a Neatly plan can pay from their credits.